LJ Hooker has been looking after the interests of property investors since 1928. You can be confident that our Property Investment Management experience and the strength of the LJ Hooker name will help to ensure your property is rented at the best possible price, in the shortest possible time - by quality tenants. That’s why, every day, so many people who trust LJ Hooker to manage their property, are happy to say,"Thank you Mr. Hooker!"

The Strongest Name in Real Estate.

Year after year, independent research conducted by Newspoll* confirms LJ Hooker is:
• Australia’s best known real estate brand
• Australia’s best known real estate advertiser
• Australia’s most often chosen real estate company
• Australia’s most trusted real estate company

This means you can be confident that we will work tirelessly to ensure your most valuable asset delivers the highest possible return and is well protected and promoted.

*Source: Annual National Real Estate Brand Track conducted by Newspoll, 1998-2007

Superior Communication
At LJ Hooker, we understand that effective property management is all about a commitment to building a professional and open relationship with you and your tenants. Our office systems and procedures ensure regular communication to keep you informed on all aspects of your investment.

Presenting Your Property to the World
At any one time, thousands of prospective tenants are registered members of myljhooker.com - a property search email service, available on ljhooker.com. Prospective tenants enter details of the property they are looking for to receive instant emails as soon as a match is available.

Benefit from our International Customer Referral System
Today, your tenant may come from across the road, or across the world! LJ Hooker’s International Customer Referral System can be used to capture any tenant interest that exists across our network of over 700 LJ Hooker offices throughout Australia, New Zealand, Fiji, Papua New Guinea, Indonesia, Vanuatu, India, Hong Kong, China and the United Arab Emirates.

Maintaining Your Property
Rest assured we will endeavour to contact you as soon as maintenance issues arise. In the case of an emergency, in the unlikely event a tenant cannot contact our office or after hours number, all tenants are provided with emergency contact numbers. Our emergency tradespeople will provide a detailed report to your dedicated Property Investment Manager within 24 hours.

Application Checking Procedure
We have worked with the team at 1form.com.au to provide prospective tenants with an easy to use online form to register their interest for your property. The form encompasses detailed questions to ensure we can obtain an accurate picture of a prospective tenant’s rental, financial and employment history. The prospective tenant is asked to electronically sign a declaration stating that they have physically inspected the property for which they are applying. When we receive an application that meets your criteria for a tenant we then request photo identification to authenticate all of the details that they have been provided.

Peace of Mind for Absent Landlords
If you live or move away from the area, interstate or overseas, you can rest easy when your property is managed by LJ Hooker. You simply transfer an authority to act on your behalf to your LJ Hooker Property Investment Manager. This will allow them to undertake all the required management functions in your absence, while staying in constant contact with you.

Making sure your property looks its best
The better your property looks, the more attractive it will be to prospective quality tenants and the more rent it can command! We can advise you on how to present your property in its best possible light - to excite tenant interest and maximise the potential for a better return on your investment.

Rewards for Landlords
Appointing LJ Hooker to manage your property can be a rewarding experience in more ways than one! Qantas Frequent Flyer members who appoint LJ Hooker as their exclusive property manager
can earn 10,000* Qantas Frequent Flyer points.
* Conditions do apply, so please ask us to fully explain these conditions at time of appointing your property manager.

A1 Tenant Card Program
Every Landlord seeks a good tenant, and we believe good tenants deserve to be recognised as highly valued LJ Hooker customers. Our unique A1 tenant card provides tangible recognition of their valued status and strengthens the relationship between the tenant and the landlord.

LJ Hooker Priority Card and LJ Hooker Direct
With a choice of two payment programs, LJ Hooker makes it easy for tenants to pay their rent on time, 24 hours a day, via the phone, internet, direct debit or B-Pay. This reliable system is perfect for tracking rental arrears and improves income protection management.^
^Not available in all areas.

LJ Hooker Connect
This convenient service takes the stress out of your tenant’s move by connecting or reconnecting their home services including; electricity, gas, telephone, internet and water where applicable. Best of all there is no cost to you or your tenant.^
^Not available in all areas.

LJ Hooker Financial Services
Your LJ Hooker Financial Services Loan Consultant can provide you with simple, helpful information that can assist you to grow your property portfolio. Identify the re-finance and new finance opportunities that best suit your needs from hundreds of competitive finance products on offer.

Insuring Your Asset
Many standard insurance policies do not cover the specific risks associated with investment properties and asset management. Your LJ Hooker Property Investment Manager can assist you to better protect the value of your investment by introducing you to professional insurance providers. They can advise on how to protect yourself from loss of rental income, damage to your rental property as well as other key areas of cover.

The power of the internet working for you
To ensure your property receives maximum exposure amongst prospective local and out-of-area tenants, your property can be prominently featured on two of Australia’s leading real estate websites – ljhooker.com – Australia’s No.1 agent website and homehound.com.au – Australia’s premier industry website.

Enjoy a Special Experience
If your property offers prospective tenants a unique point-of difference, either by its location, its style, its exclusivity or its associated lifestyle, then it can be featured on the Luxury & Lifestyle section of ljhooker.com which will take your property marketing campaign to another level.

Exceptional Customer Service
Sir Leslie Hooker has often been quoted as saying; “Real estate is not about houses, it’s about people”. This understanding of what our business is really about has guided and strengthened our commitment to do everything possible to provide you with exceptional customer care.

Newsletters
LJ Hooker Landlord and Tenant newsletters are distributed via email and hardcopy on a regular basis to ensure all parties are kept informed of new legislature, rights and responsibilities relating to renting and rental properties.

Up-to-date Staff Training
Our Property Investment Managers are required to attend regular training, from both in-house and external providers, to ensure they maintain the highest levels of professionalism and are aware of current industry information and alterations to relevant legislation.

We can help save you thousands
Come the end of the financial year an accurate Tax Depreciation Schedule is essential for any property investor. We can arrange a Tax Depreciation Schedule for you through our preferred suppliers, BMT & Associates, at a reduced fee.

Supporting our Community
Since 1928, LJ Hooker has been active in local communities throughout Australia by supporting and sponsoring local events and organisations. LJ Hooker is proud to be the national sponsor of Cystic Fibrosis Australia, raising over $2 million in much needed funds for research into finding a cure for this life threatening condition.

Results that speak for themselves
According to the most recent Newspoll survey*, over 6 in 10 people who are looking to rent will consider using LJ Hooker!  As a landlord you can be confident of the power of the LJ Hooker brand and the results LJ Hooker deliver using our unique Property Investment Management Program.
* Source: Annual National Real Estate Brand
Track conducted by Newspoll, April 2007

Why we can truly say...when it comes to property management, nobody does it better than LJ Hooker.
• We are Australia’s most trusted real estate company
• We are Australia’s best known real estate brand
• We are Australia’s best known real estate advertiser
• We are Australia’s most often chosen real estate company
• ljhooker.com is Australia’s No.1 agent website
• We’ve been delivering real estate excellence since 1928
• We rent a property every 2 minutes~
• Our focus is on achieving the best outcome for you
• We provide reward opportunities to Landlords*
• We offer a range of helpful real estate related services that go beyond the basics
• We can help find the property loan that’s best for you
• We maximise rental interest though a network of over 700 offices
• Our local area specialists know how to maximise the return on your investment property
• We are the recognised innovator in the real estate industry
• We are the recognised industry leader in staff training, development and education
• We are totally committed to our ‘Customer for Life’ philosophy
• We actively support local communities
• We proudly support Cystic Fibrosis Australia
* Conditions Apply
^ Not available in all areas
~ Based on Australasian total rentals 12 months to end June 2007

We look forward to working with you to achieve the best results in the management of your property!